1 Hotel Mayfair case study

Hand-painted mobile check-in sign on the timber reception desk at 1 Hotel Mayfair.
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1 Hotel, known for its global presence across North America, Asia Pacific, and Europe, opened its newest location in the heart of Mayfair, London, in 2023.

Situated near Green Park, the hotel emphasises sustainability and green space, featuring over 1,300 individual plants, shrubs, and trees throughout its grounds. With a wellness spa, a signature cocktail bar, a lobby café and the Dovetale restaurant, 1 Hotel Mayfair offers a variety of events catering to all age groups. To complement their eco-friendly aesthetic, 1 Hotel worked with us to create hand-painted signage that aligns with their brand ethos. Our collaboration began with the hotel’s opening and continues on a monthly basis.

To enhance 1 Hotel’s guest experience, we created a visually striking reception board that prominently displays monthly events, using a clear colour scheme for easy readability. For the meeting rooms, we crafted elegant blackboards with plant illustrations, hung on jute rope, to signal when rooms are in use.

We also provided table-top boards, including one with a hand-painted QR code at reception, and a bespoke A1 a-board with double-sided artwork to guide guests to the Dovetale restaurant. Lastly, we designed a large blackboard in the ‘Neighbours’ café to display menus that transition from day to night. Our attention to detail resulted in functional, aesthetically pleasing signage that works with the hotel’s eco-friendly theme, much to 1 Hotel’s satisfaction.

The entrance to 1 Hotel Mayfair with timber walls, stone seating and plants.
Natural stone seating and ferns beside the windows at 1 Hotel Mayfair.
Guests beside the timber reception desk and greenery inside 1 Hotel Mayfair.
Hand-painted Farm Stand welcome board beside produce at 1 Hotel Mayfair.
Guests at the timber reception counter beneath a stone wall at 1 Hotel Mayfair.
Illustrated hotel information board behind the timber reception counter at 1 Hotel Mayfair.
An artist hand-lettering a blackboard menu beside a living plant wall at 1 Hotel Mayfair.
A small Gathering in Progress sign hanging beside a potted tree.
A hanging Gathering in Progress door sign decorated with green leaves.
A framed hand-lettered A-board outside the plant-filled entrance to 1 Hotel Mayfair.

Our experience with Michael -our blackboard artist has been consistently positive. We've ordered several boards from him, and he has never disappointed. His work not only meets our expectations but often exceeds them with a unique and creative touch that adds character to our spaces. Especially I am happy to highlight his reliability when it comes to deadlines. In hospitality the last-minute changes are bound to happen and keeping timeliness is crucial, and he consistently delivers on time without compromising on the quality of his work.

Halyna Kozak

Executive Assistant

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